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Franchise Interviews Meets The Telephone Doctor Nancy Friedman-NancyFriedman.com

Nancy Friedman
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Franchise Interviews meets with The Telephone Doctor Nancy Friedman

Nancy is president & founder of Telephone Doctor Customer Service Training. When Oprah, The Today Show, CBS This Morning, Good Morning America, Good Morning Canada and Great Britain, CNN, Fox News, Wall Street Journal, USA Today and other well respected radio, TV and publications need a customer service expert, they call on Nancy Friedman. You should, too!

 

Telephone Doctor continues to grow and now includes ServiceSkills.com, an eLearning platform offering over 100 online training modules on customer service, customer loyalty, communications, internal customer service, sales training, and management & leadership programs.

 

Nancy Friedman, Telephone Doctor
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Franchise Interviews meets with the Telephone Doctor Nancy Friedman

Nancy is the author of nine books on communications, sales, and customer service, Nancy will energize, inspire, and motivate you with tips, ideas, skills, and techniques you’ll use the rest of your life. Nancy’s keynote speaker presentations are high-energy, high in content, and best of all, high-results!

For more information on Nancy, go to  www.nancyfriedman.com.  Click the play button below to listen to the podcast. 

nancyfriedman3.jpgLinkedIn for Entrepreneurs - Franchise Interviews Meets with Nancy Friedman

LinkedIn is one of the most powerful networking business tools for professionals and entrepreneurs. Not long ago, Nancy Friedman was interviewed in a magazine article by Forbes. The article was called 10 New LinkedIn Tips to Propel Your PR. In this interview, Nancy and I discuss tips learned over the years on how to effectively use this social media tool.

Nancy is president & founder of Telephone Doctor Customer Service Training. When Oprah, The Today Show, CBS This Morning, Good Morning America, Good Morning Canada and Great Britain, CNN, Fox News, Wall Street Journal, USA Today and other well-respected radio, TV and publications need a customer service expert, they call on Nancy Friedman. You should, too!

In Part Two, Marty plays the role of one of his favorite interviewers James Lipton and asks Nancy, a former actress the famous ten questions created by Bernard Pivot.

http://www.nancyfriedman.com

Three Times Is A Charm with Nancy Friedman
Not long ago, I came across several interesting articles written by the Telephone Doctor Nancy Friedman on the Millennials. One article was called, "Millennials + Customer Service. An Oxymoron? Or Great Generation?" and "Do We Owe the Millennials an Apology?". Nancy and I discuss this fascinating topic.
 

Here is one of the scenarios Nancy encountered. A young gal, about 25, preparing to sit in one of her presentations at the NAR conference in DC came up to her with arms crossed and in a slightly defensive mode says, "You're not going to tell us how bad we are, are you?" Find out what happened next by listening to the show.

Nancy is the author of nine books on communications, sales, and customer service, Nancy will energize, inspire, and motivate you with tips, ideas, skills, and techniques you'll use the rest of your life. Nancy's keynote speaker presentations are high-energy, high in content, and best of all, high-results! For more information on the Telephone Doctor, go to https://telephonedoctor.com/

In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.