Franchise Interviews Meets The Telephone Doctor Nancy Friedman-NancyFriedman.com
| Nancy Friedman |
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| Franchise Interviews meets with The Telephone Doctor Nancy Friedman |
Nancy is president & founder of Telephone Doctor Customer
Service Training. When Oprah, The Today Show, CBS This Morning, Good Morning America, Good Morning Canada and Great Britain,
CNN, Fox News, Wall Street Journal, USA Today and other well respected radio, TV and publications need a customer service
expert, they call on Nancy Friedman. You should, too! Telephone Doctor
continues to grow and now includes ServiceSkills.com, an eLearning platform offering over 100 online training modules on customer
service, customer loyalty, communications, internal customer service, sales training, and management & leadership programs.
| Nancy Friedman, Telephone Doctor |
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| Franchise Interviews meets with the Telephone Doctor Nancy Friedman |
Nancy is the author of nine books
on communications, sales, and customer service, Nancy will energize, inspire, and motivate you with tips, ideas, skills, and
techniques you’ll use the rest of your life. Nancy’s keynote speaker presentations are high-energy, high in content,
and best of all, high-results! For more information on Nancy, go to www.nancyfriedman.com. Click the play button below to listen to the podcast.
 LinkedIn for Entrepreneurs - Franchise Interviews Meets with Nancy FriedmanLinkedIn is one of the
most powerful networking business tools for professionals and entrepreneurs. Not long ago, Nancy Friedman was interviewed
in a magazine article by Forbes. The article was called 10 New LinkedIn Tips to Propel Your PR. In this interview, Nancy
and I discuss tips learned over the years on how to effectively use this social media tool. Nancy
is president & founder of Telephone Doctor Customer Service Training. When Oprah, The Today Show, CBS This Morning, Good
Morning America, Good Morning Canada and Great Britain, CNN, Fox News, Wall Street Journal, USA Today and other well-respected
radio, TV and publications need a customer service expert, they call on Nancy Friedman. You should, too! In Part Two, Marty plays the role of one of his favorite interviewers James Lipton and asks Nancy, a former actress
the famous ten questions created by Bernard Pivot. http://www.nancyfriedman.com
Three Times Is A Charm with Nancy Friedman Not long ago,
I came across several interesting articles written by the Telephone Doctor Nancy Friedman on the Millennials. One article
was called, "Millennials + Customer Service. An Oxymoron? Or Great Generation?" and "Do We Owe the Millennials
an Apology?". Nancy and I discuss this fascinating topic. Here
is one of the scenarios Nancy encountered. A young gal, about 25, preparing to sit in one of her presentations at the NAR
conference in DC came up to her with arms crossed and in a slightly defensive mode says, "You're not going to tell us
how bad we are, are you?" Find out what happened next by listening to the show. Nancy is
the author of nine books on communications, sales, and customer service, Nancy will energize, inspire, and motivate you with
tips, ideas, skills, and techniques you'll use the rest of your life. Nancy's keynote speaker presentations are high-energy,
high in content, and best of all, high-results! For more information on the Telephone Doctor, go to https://telephonedoctor.com/ In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
 Nancy Friedman 2022
We have a great show. We are meeting with the Telephone
Doctor, Nancy Friedman. Nancy is an expert on customer service, communication skills and sales. Nancy Friedman is a sought-after
keynote customer service speaker at annual conferences, franchise and corporate meetings - both large and small. Her programs
are inspiring, motivational and entertaining creating a memorable session all attendees can use immediately and forever. Fun,
distinctive, fast paced, and energy filled, this customer service speaker's fast wit and laugh-out-loud audience participation
has everyone wanting more. Labeled a "don't miss" session, Nancy always delivers the ‘goods. Today, Nancy
and I are going to have a conversation on the 4cs of communication - Covid, Civility, Culture, and Customers. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
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