Ring Central Meets with Franchise Interviews
|Franchise Interviews talks technology with Ring Central
|The franchisor dilemma: overcoming the challenges of change and how to "sell" the franchise
system on cloud communications.
We are meeting with Bonnie Lam of Ring Central. RingCentral
is a cloud-based phone system provider that has started to work with more and more franchise companies over the last few years.
Bonnie will discuss how to move a franchise system's business communication infrastructure to the cloud - the benefits and
We will discuss how to improve efficiency of phone, text and fax communication
with franchisees, as well as improve communication between franchisees and their employees. We will also discuss the traditional
pitfalls of unmonitored phone communication with customers in a growing franchise system: professionalizing outgoing messaging,
streamlining announcements of promotions, events, closures, etc. in real-time. In part 2, you will hear a clip from the legendary Michael Gerber.
Click here to listen to the show